At CoMegaTel Systems Sdn Bhd, we offer excellent post-sales support to our clients. We adhere to the strict principle of providing our customers with the most efficient and cost effective after sales services and support. CoMegaTel Systems Maintenance Plans provide routine service, advance hardware replacement with fault report escalation process to help keep your systems running in optimization condition and meet your demands for service availability.
Systems Integration and Engineering
Our technical team has vast experience in the following areas:
- Solutions Consultancy
- Network Planning and Management
- Project Management and Implementation
- Systems Integration Services
- System Troubleshooting
- System Maintenance and Routine Service
- Comprehensive Reports and Documentation
- Hardware Repair
Outsourcing and Managed Services
Where telecommunication’s operations and management is getting sophisticated and intensified, we are ready to propose an outsourcing and managed services package.
By providing a single point of contact, our outsourcing and managed services packages can relief your organization to focus in your core businesses instead of managing tedious and complex tasks of your sophisticated telecommunication network.
After Sales Technical Support
Our engineers are trained in product manufacturers’ local and oversea training centers. Our engineers have passed all the product manufacturer’s certification examinations as per specify in their partner’s technical requirements.
We have highly experienced technical team investigates on critical technical issues and develops solutions for our customers. We are working closely with our product manufacturer’s technical experts who are also based in the region so that we can deliver prompt and effective solutions directly to our customers.